M6 (Information Technology)

  • Department: Information Technology
  • Location: Gurugram
  • Experience: 15+ years

Key Responsibilities:

  • Setting and managing CRM systems such as Sales force, technical as well as commercial.
  • Revamping and managing ERP system such as SAP for multi-location operations.
  • Setting up safe, Data secure IT set up across the organization.
  • Review and upgrade the IT infrastructure routinely, best use of technology across organization.
  • Best practices with cost effective measures for smooth functioning.
  • Moving towards future ready processes such as Paperless office.
  • Identifying the problem areas and quick redressal with long-term permanent solutions.
  • Preparing IT budgets with key focus on supporting core business activities.
  • Building and strengthening in-house E- learning platforms.
  • Ensure regular IT audits and assessment for continual improvement.
  • Managing a team of multi- location IT team.
  • Preserve assets, Information security and control structures.
  • In-depth knowledge of cloud computing and server managements.
  • Training the teams on “Best use of technology” with routine training programs with the help of HR.
  • Resolution of complaints with in stipulated time reflecting Service as a strength and good interpersonal skills.

Desired Profile:

  • Proven working experience of heading IT operations of mid-size, multi-location organization.
  • Excellent knowledge of technical management, information analysis and of computer   hardware/software systems
  • Expertise in data center management and data governance
  • Hands-on experience with SAP,Sales forces, Cloud computing, IT systems upkeep and managements.
  • Excellent interpersonal skills.